New way to lodge a complaint
This 2 guys are in deep shit. Video up on youtube. The bus company cannot simply ignore this. Surely have to take some actions.
This form of complaint seem much better than usual writing letter to the company. With the issue made public, the company is pressurized to take action and can't just quietly cover up.
Oh ya, that fellow's teamlead haven't got back to me yet. Is he trying to quietly cover up the issue? Hmmm....